Patient Information & Visit Planning

Book an Appointment with Ease
Whether you're a new or returning patient, scheduling an appointment at Burjeel Cancer Institute is simple
Our patient care team is available to assist you in booking a consultation with one of our oncology experts. We offer flexible appointment times to accommodate your schedule and make it easy to connect with the right specialist

Online Booking
Use our online booking system to choose a preferred date and time.

Phone
Call our dedicated patient care hotline at [insert phone number] to speak with a representative.

Referral
If you've been referred by another physician, have them send your medical information to our referral department at [insert email/contact].

Second Opinions
Seeking a second opinion? Visit our Request a Second Opinion page to submit your medical details online.
Plan Your Visit to Burjeel Cancer Institute
Everything You Need to Know About Your Visit to Ensure a Seamless Experience
To ensure your visit goes as smoothly as possible, please bring the following items to your appointment

Personal Identification
Passport, Emirates ID, or other valid identification.

Medical Records
Recent medical history, test results, imaging scans, pathology reports, and any relevant treatment records.

List of Medications
A comprehensive list of all medications you are currently taking, including dosages.

Insurance Information
Details of your health insurance coverage and any authorization letters, if applicable.
Checklist for Your Visit
- A companion, if you’d like someone to accompany you.
- Comfortable clothing if you’re undergoing treatment or diagnostics.


What to Bring to Your Appointment
Helping You Prepare for a Smooth and Successful Visit
We are proud to serve patients from across the globe, offering world-class care and personalized support
International Patient Services: Comprehensive Support for Patients from Around the World

Visa Assistance
We help international patients and their families secure the necessary visas for medical treatment.

Travel Arrangements
We can coordinate airport transfers and local transportation to and from our institute.

Accommodation
We partner with nearby hotels and serviced apartments to provide comfortable lodging options close to the institute.

Medical Concierge
A dedicated medical concierge will assist with scheduling appointments, coordinating care, and guiding you through your treatment plan.

Translation Services
We offer translation services to ensure you can communicate effectively with your care team in your preferred language.
International Patient Services: Comprehensive Support for Patients from Around the World
We are proud to serve patients from across the globe, offering world-class care and personalized support
Burjeel Cancer Institute accepts most major local and international insurance plans. For a detailed list of accepted providers, please visit our Insurance Coverage page
Accepted Insurance Providers: Burjeel Cancer Institute accepts most major local and international insurance plans. For a detailed list of accepted providers, please visit our Insurance Coverage page.
Billing and Payment Options: We offer a variety of payment options, including:
• Direct Billing for insured patients.
• Self-Pay Options for uninsured patients.
• International Payment Plans for out-of-country patients.

Insurance and Billing Information
Understanding Your Coverage and Payment Options
We understand that visiting a cancer institute can be overwhelming. Our team is dedicated to providing you with the highest level of care and support at every stage of your visit. Here's what you can expect when you arrive

Registration
Upon arrival, you will check in with our registration team and provide the necessary identification and insurance information.

Initial Consultation
You will meet with your oncologist, who will review your medical records and discuss your diagnosis and treatment options.

Diagnostic Tests (if required)
You may undergo diagnostic tests such as blood tests, imaging scans (MRI, CT, PET-CT), or biopsies to further assess your condition.

Treatment Plan
After your initial consultation and diagnostics, your oncologist will develop a personalized treatment plan based on your specific needs.

Multidisciplinary Care
You will work with a team of specialists who collaborate to provide comprehensive care.

Supportive Care
Our palliative and supportive care team is available to assist with symptom management, emotional support, and pain relief.

Follow-Up Visits
Your treatment plan may include follow-up consultations to monitor progress and adjust therapies as needed.

What to Expect During Your Visit
An Overview of Your Treatment Journey at Burjeel Cancer Institute
At Burjeel Cancer Institute, we provide a range of supportive services to ensure that both patients and their families feel supported during their treatment journey. From psychological counseling to nutritional support, we offer holistic care that goes beyond medical treatment.
Comprehensive Support Throughout Your Treatment Journey

Counseling
Emotional and psychological support from licensed counselors.

Nutritional Counseling
Tailored nutrition plans to support your health during treatment.

Pain Management
Expertise in managing cancer-related pain, led by our palliative care specialists.

Rehabilitation
Post-treatment rehabilitation to help you regain strength and independence.